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Our key people

Gary Hoffman
(CEO)

“I am proud to be a part of NBNK because we are determined to do something different and better. We have the right people in place with the passion to build a great and stable bank that will serve its customers first and foremost. People have told us that they want something fresh in banking, and I am confident that with our collective experience we will be able to provide exactly that – a new retail bank able to connect with its customers and provide exceptional service.”

John Aitken
(Head of Corporate Development)

“Having been a banking analyst for many years, it has been long been clear to me that the UK retail banking market would really benefit from having a new and exciting competitor to shake things up. NBNK aims to be that competitor, and with the ever-changing landscape, there will be many opportunities for us to make a real difference.”

Paulette Rowe
(Strategy Director)

“I joined NBNK because I was excited about the prospect of like-minded people coming together to make a real difference for customers. Our research shows us how disgruntled people are with their banks; I want to be part of the team that changes this, that gives customers the respect and personalised service that they deserve.”

Tom Wood
(Finance Director)

“I was delighted to join NBNK as the opportunity to create a new force in UK retail banking is energising and exciting. We have a chance to create a stable bank that operates in a more responsible manner than a number of other banks did in the past. This will enable us to focus on serving our customers, ensuring that we create a successful business that benefits communities and colleagues.”